Privacy Policy

1. Information We Collect

We collect the following types of information when you interact with our Website:

• Information You Provide: When you fill out forms, sign up for newsletters, or make inquiries, we may collect personal details such as your name, email address, phone number, and other contact information.
• Website Usage Data: We collect non-personal data through automated tools such as Google Analytics. This includes your IP address, browser type, device information, and browsing activity. This information is anonymous and used to enhance your experience.

2. How We Use Your Information

We use your information for the following purposes:

• To Process Transactions: To fulfill the services or products you request. We do not share, sell, or trade your information without your consent.
• To Send Communication: To respond to inquiries, provide requested information, and send updates related to your interests.
• To Send Marketing Communications: We may use your phone number for sending marketing text messages regarding updates or offers. You can opt out at any time by texting "STOP."

3. Project Photos and Portfolio Media

As a custom craftsmanship business, we often document our work for quality control and marketing.

• Media Collection: We may take photographs or videos of completed installations at your property ("Project Media").
• Marketing Use: We may use Project Media on our website, social media, and marketing materials to showcase our work.
• Privacy Protection: We will never display your full name, specific street address, or recognizable photos of residents in marketing materials without your explicit written consent.
• Opt-Out: If you prefer that images of your project remain private, please notify us in writing at the time of your order or via email.

4. How We Protect Your Information

We implement industry-standard security measures to protect your personal information during collection and transmission. While no system is entirely secure, we strive to ensure your data remains protected.

5. Information Disclosure to Third Parties

We do not sell, trade, or transfer your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and delivering services; these parties are obligated to keep your information confidential.

We may also disclose information when required by law or to protect our rights, property, or safety.

6. Compliance and Regulations

• A2P Compliance: We comply with the Telephone Consumer Protection Act (TCPA). By providing your phone number, you agree to receive communications via automated methods. Opt out anytime by texting "STOP."
• COPPA Compliance: In compliance with the Children's Online Privacy Protection Act, we do not collect information from anyone under 13 years of age.
• Remarketing: We may use third-party vendors (like Google and Meta) to show ads to previous visitors. This does not involve the collection of personally identifiable information.

7. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their policies before interacting with them.

8. Personal, Financial, and Property Information

Any contact or property details submitted are used solely for your specific request and are not shared with third parties unless necessary to provide our services to you.

9. Changes to Our Privacy Policy

This policy applies only to information collected through our Website. We may update this policy periodically; any changes will be posted on this page with an updated "Effective Date."